Privacy Policy

Effective Date: May 18, 2026

Saving Energy Canada respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, request services, purchase products, or contact our team.

Our privacy practices are designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Service or installation address
  • Billing information
  • Order and service history
  • Information submitted through contact forms or quote requests

We may also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage and interaction data

This information helps us improve website performance, customer service, and overall user experience.

How We Use Your Information

Saving Energy Canada may use your information to:

  • Provide HVAC products and installation services
  • Respond to inquiries, service requests, or support questions
  • Schedule deliveries, estimates, or installations
  • Process payments and invoices
  • Improve our website, services, and customer experience
  • Send service updates, promotional offers, or company communications where consent is provided

We do not sell or rent customer personal information to third parties.

Sharing of Information

We may share limited information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Installation or logistics partners
  • Website and technical service providers
  • Legal or regulatory authorities when required by law

Any third-party providers handling customer information are expected to maintain appropriate privacy and security standards.

Cookies & Website Tracking

Our website may use cookies and analytics technologies to:

  • Improve website functionality
  • Understand visitor behavior
  • Enhance user experience
  • Monitor website performance

You may disable cookies through your browser settings, although some website features may not function properly afterward.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no internet-based system can be guaranteed completely secure.

Your Rights & Choices

Under applicable Canadian privacy laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent for marketing communications
  • Request additional information regarding how your data is used

To make a request, please contact our team using the information below.

Third-Party Websites

Our website may contain links to manufacturer websites, financing providers, or third-party services. Saving Energy Canada is not responsible for the privacy practices or content of external websites.

Updates to This Policy

Saving Energy Canada may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact Information

Saving Energy Canada
contact@energy-saver.ca

+1 (905) 490-8071