Shipping Policy
Order Processing
Orders are typically processed and delivered/installed within 1–3 business days after payment confirmation and order verification.
After your order is confirmed, our team will contact you to schedule delivery and installation based on product availability and your location.
Order Fulfilment: Our Brampton office is our administrative headquarters. HVAC equipment is delivered and installed directly at your location by our licensed technicians. Once your order is confirmed, our team contacts you within 24 hours to schedule delivery and installation at your convenience.
Order Tracking: After your order is placed you will receive a confirmation email. Our team will provide full details of your scheduled installation date and technician assignment.
Delivery & Installation
Saving Energy Canada handles product delivery and installation using our own professional HVAC team across Ontario.
Unlike standard parcel-based shipping, most HVAC systems are delivered directly by our technicians to ensure safe handling, proper transportation, and professional installation.
Delivery and installation timelines may vary depending on:
- Product availability
- Installation scheduling
- Customer location
- Seasonal demand
Our team will coordinate scheduling details with you directly before delivery.
Shipping Charges
Free delivery and standard installation are included on qualifying HVAC systems within our service areas.
Any additional costs will always be discussed and approved before installation begins.
Professional Installation
To ensure safety, warranty compliance, and system performance, all HVAC equipment is delivered and installed by trained professionals.
Our licensed HVAC technicians ensure every system is properly installed, tested, and ready for operation before project completion.
Damaged or Delivery Issues
If your order arrives damaged or if there is an issue with your scheduled delivery, please contact our support team as soon as possible.
We will work quickly to resolve the issue and arrange appropriate next steps.
Contact Information
For delivery, installation, or order support, please contact:
contact@energy-saver.ca
+1 (905) 490-8071